Please use the link highlighted green below to download the application pack for this role.

DASW – Sep 2018




Job Description:    Female Domestic Abuse Support Worker (North Nottinghamshire)


Hours of Work:      18 hours per week (including evening work and where necessary  weekend work )


Salary Scale:          £21,519 pro rata for part time


Responsible to:     Community Services Coordinator/DASW Team Leader


Location:                  The Farr Centre, Worksop,


Purpose of the post

To provide  specialist domestic abuse support to women who live within the NWAL geographical boundaries and want support. Support will be survivor led and will involve emotional and practical support in regards to the impact created by the abuse. This could include housing, financial and safeguarding needs etc.

The post holder will provide short term support to women survivors of domestic abuse to help them to remain in their own home while “Sanctuary Provision” is being fitted and then on for an agreed time period.


The post holder must work closely with the service user, colleagues and partner agencies to ensure a co-ordinated response to women’s support needs.


In addition, the post holder will also contribute to the provision of drop-in services for women in the Districts and respond to women presenting to the service in crisis. The post holder will also be asked to contribute to the running of the Freedom Programme across the NWAL area.


Ways of Working

The organisation is managed by a linear management structure comprising of the Head of Services, Refuge Services Coordinator, Business Development Coordinator, Community Services Coordinator, Intervention & Recovery Coordinator and a Children and Young Peoples Service Coordinator and Team Leaders.  Paid and unpaid workers are consulted on service and organisational development and delivery of services.  All workers bring their own individual skills and are all valued equally.


Main Duties and Responsibilities

  • To offer practical and emotional support, information and advocacy to women who have experienced or are experiencing domestic abuse and assist them to explore their support options, taking referrals and signposting to other agencies as appropriate to their needs.
  • To assist women in identifying their needs and negotiating an individual, time limited support plan and safety plan for women using the scheme and to undertake regular reviews of their individual support agreement.
  • To carry out and regularly review risk assessments for service users and new referrals to the scheme as part of a wider needs assessment process.
  • To carry out regular support with service users through home visits, meetings at alternative safe locations and via telephone contact.
  • To staff the drop-in sessions and respond to telephone contacts, supporting women who present in crisis. This may include assisting women in finding emergency accommodation.
  • To provide support relating to civil and criminal remedies and children’s issues, housing and welfare rights and refer on to other specialists where necessary.
  • To maintain good practice standards at all times
  • To work closely with partner agencies including housing departments, police, children’s and adult social care to receive referrals, liaise around cases and joint work as appropriate.
  • To liaise with other relevant voluntary and statutory agencies and to make referrals and signpost to other agencies as appropriate.
  • To build up and maintain an information base of local, regional and national agencies and services for women.
  • To contribute to the development of the Domestic Abuse Support Service
  • To participate in the development of special projects as agreed by the Head of Services
  • To maintain and record accurate case notes on OASIS NWAL case management system, and maintain all information in line with Data Protection and Nottinghamshire Women’s Aid Ltd policies and procedures.
  • To provide reports in line with agreed practices and procedures as requested by Community Services Coordinator or Head of Services.
  • To undertake talks, training and awareness raising on behalf of Nottinghamshire Women’s Aid Ltd as requested by the Community Services Coordinator and Head of Services
  • To work on a flexible basis within the overall number of contracted hours to provide an accessible service to all women. This will include evening work and when necessary weekend work.
  • To attend and participate in team, project and trustee meetings as required.
  • To identify and access training opportunities as agreed by the Community Services Coordinator or DASW Team Leader.
  • To participate in regular supervision and appraisal.
  • To participate in the development and review of Nottinghamshire Women’s Aid Ltd policies and procedures
  • To take part in annual service reviews
  • To understand and abide by all Nottinghamshire Women’s Aid Ltd policies and procedures including Equality and Diversity, Health and Safety, Child Protection and Confidentiality.
  • To work within the ethos, values and principles of Nottinghamshire Women’s Aid Ltd and WAFE.
  • Any other duties as commensurate with the post, as requested by your direct supervisor, Community Services Coordinator or Head of Services on behalf of Nottinghamshire Women’s Aid Ltd.     
  • Person Specification
  • Nottinghamshire Women’s Aid Limited

This is a list of the qualities that we consider essential in order to fulfil the requirements of the post.  We recognise that it is unlikely that any applicant will have all the characteristics but training will be offered to the post holder in the areas where it is necessary.


Qualities/Skills/Experience that are essential:


  • An understanding of and commitment to WAFE aims, objectives and principles
  • An understanding of domestic abuse and the effects on women, children and young people
  • Experience of working with domestic abuse
  • Experience of direct support work with women who are multiple needs, including ones deemed as ‘complex.
  • basic knowledge of legal options, housing/homelessness legislation, welfare rights, child protection issues
  • An understanding of support planning and needs assessment
  • An understanding of risk assessment in regards to survivor experience.
  • Ability to keep accurate records and monitor statistics
  • Ability to provide non-directive and non-judgmental support and advocacy
  • An understanding and commitment to equal opportunities and anti-discriminatory practices
  • Ability to work on own initiative as well as to work in partnership and as part of a team
  • Ability to communicate effectively with a wide range of individuals and agencies
  • Good written communication skills including report and letter writing
  • Good organisational and time management skills
  • Good telephone and listening skills
  • Excellent ICT skills
  • An understanding of Health and Safety issues in relation to this post
  • Ability to work at different times of the day including evenings and weekends as required to meet the needs of the service
  • Holder of a full driving license and access to own transport     

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